GENERAL CONDITIONS

The request for availability isn't binding and doesn't act as a contract neither for the client nor for Hotel Raffaello.

The booking request represents an order form and therefore binding for the client but not binding for Hotel Raffaello, on whose part remains free not to accept the booking.

The booking confirmation of Hotel Raffaello sent to the client is binding for both parties and establishes the drawing up of the booking contract with options.

If a deposit is requested, the client must send these within the indicated time period to the direction of Hotel Raffaello in order that the options are cleared and the booking is definitely confirmed.

At which point Hotel Raffaello promises to send the client a confirmation e-mail.

The total booking must be confirmed by fax or by e-mail accepting the cancellation conditions of the establishment concerned.

TERMS AND CONDITIONS

PAYMENT

PLACE OF JURISDICTION (LAW COURTS)

For whatever controversy which might arise relating to interpretation, execution and/or to the finalisation of the booking contract to which the present conditions are applied, in which a part Hotel Raffaello, is legally responsible, will be exclusively the competence of the local law courts of Firenze.